Want to embrace AI in HR? Here are your options
AI has been the talk of the town in the HR world for the past year, and it’s not slowing down anytime soon. From HR leaders to business owners to employees, everyone is buzzing about the impact of artificial intelligence in the workplace.
In 2023, more than 50% of HR professionals reported using AI in some capacity. And in 2024, Gartner research revealed that 34% of HR leaders are already exploring potential use cases for generative AI.
But why all the AI hype?
From saving time by augmenting decision-making processes to reducing unconscious bias in recruiting and talent management and even supporting employees with queries and questions, AI can help all areas of the organisation.With real, tangible benefits when it comes to improving both efficiency and accuracy within the business, AI has the power to revolutionise and streamline HR processes.
So, are you thinking about implementing AI within your organisation’s HR operations?
We know it can be daunting, so we’ve broken down the options you can explore for implementing AI in HR.
1. Investigate your current HR vendor’s AI offering
Firstly, you could engage with your current HR vendor to understand their approach to AI. Be sure to ask what level their AI offering goes to e.g. Machine Learning or Deep Learning and what use cases are supported. For example:
- Can they support recruitment processes?
- Will their offering support Workforce Management?
- Are employees going to be empowered through the vendor’s AI offering?
2. Specialist AI tools
Alternatively, you might opt for proprietary AI tools that address specific use cases within your HR processes. There is a bewildering array of these available and the market is rapidly changing.
And there’s also a huge range of factors to consider when it comes to deciding whether you should use specialist AI tools. For instance, you must understand what Large Language Models they are using, and how they are using your data.
It is absolutely critical to know how your data is classified and how your users have appropriate authentication and authorisation to access the data (especially when this involves PII, IP and Confidential company information).
Look to understand more about the LLM that is being used: What data was used to train it, and will your data be added to this dataset? Essentially, you want to ensure that your company data is not being used to train an AI model!
3. Layer AI tools over your existing HR system
Another option is to consider vendors like elementsuite, who as part of their platform solution are able to layer their AI technology over your existing HR system, enhancing its capabilities and functionality.
This involves extracting and maintaining a foundation security model from your existing HR system which then opens up the possibilities of users to be appropriately authenticated and authorised to safely run AI models over any of your companies PII, IPP and confidential company information, thereby tackling a vast amount of HR and company use cases.
4. Develop in-house AI tools with your IT team
Alternatively, your IT department could develop their own bespoke AI software solutions tailored to directly make use of current trends and techniques such as RAG and fine-tuning, however, this does require a team with significant AI expertise and capabilities.
So what are the 5 stages of AI for meaningful data-driven decisions?
- Prompt engineering
- Retrieval augmented generation (RAG)
- Fine tuning of domain-specific models
- Reinforcement learning using human feedback (RLHF)
- AI-powered workflow
“To get the most value and productivity gains from their AI investment, leaders will need to consider all five stages comprehensively and most importantly measure and manage the human engagement and feedback further down the chain. You can take it as specialised as you want to go, there’s so much to learn as it’s constantly evolving.”
– Steve Elcock, CEO of elementsuite
So, there you have it
It’s crucial to choose the options that works best for your organisation.
If you’d like to learn more about elementsuite’s own AI tool, ELLA, which can be layered over your organisation’s existing system or be automatically implemented alongside adoption of elementsuite’s comprehensive HR and Workforce Management platform, book a demo today.
