OCO Westend launch performance management with elementsuite

OCO Westend, a rapidly expanding hospitality franchise with over 20 Starbucks sites across Scotland, went live with elementsuite in May 2023, deploying elementsuite’s Recruit, HR, Engage, Work, Pay and Time modules.

Now, OCO Westend have added Performance Management to their suite, aiming to enhance employee engagement while simplifying the process of recording, managing, and tracking performance for increased efficiency.

By moving away from outdated manual paper processes, OCO Westend now has an “always-on” performance feature within elementsuite. This transformation makes it easier for employees and managers to have simple and ongoing “how’s it going?” conversations throughout the year. And the shift to streamlined digital processes also ensures GDPR compliance, giving peace of mind while improving overall efficiency.

Key benefits:

• It’s in the one-stop-shop
  • The new Performance Management module is seamlessly integrated into elementsuite, allowing Employees, Managers, and HR admins to manage performance alongside all other people processes. No more switching between different systems – everything is now accessible in one place, streamlining workflow and reducing the hassle of juggling multiple platforms. This unified approach ensures a more cohesive and efficient experience for all users.

• Employee empowerment
  • With performance tracking available at the click of a button on any device, anywhere, employees are now empowered to take control of their performance journey. There’s no need to scramble to recall achievements and milestones when review time comes around – the system automatically builds a performance journal throughout the year. This continuous and accessible tracking ensures that employees are always prepared, making the performance review process smoother, more accurate, and less stressful!

• Peer-to-peer feedback
  • The introduction of the ‘karma’ feature enables employees and managers to easily give and receive feedback, creating a culture of recognition within the organisation. With this tool, recognition can be given immediately whenever it’s deserved, which boosts morale, productivity, and overall engagement. This feature not only encourages positive interactions but also reinforces a supportive and collaborative work environment where achievements are acknowledged and celebrated in real-time.

elementsuite look forward to continuing to work with OCO Westend to streamline people processes and optimise efficiency, engagement, and retention across the organisation.